John O’Neill has been named the director of the School of Hospitality Management at Penn State. He succeeds Bert Van Hoof on July 1, 2011. A member of the Penn State faculty since 2001, his research focuses on strategic management, lodging management and development, real estate valuation, work-life balance in the lodging industry, and hotel branding.
Prior to working at Penn State, O’Neill was an assistant professor, associate professor, and professor at Johnson & Wales University in Providence, Rhode Island, from 1994 to 2001. He was a visiting faculty member at Novgorod State University in Russia in 2000 and an adjunct faculty member at the University of Rhode Island in 1997. He has also worked in industry, notably as a senior associate for Coopers & Lybrand from 1991 to 1994; director of hotel market planning for Holiday Inn Worldwide from 1990 to 1991; manager and senior manager of hotel development planning for Marriott Corporation from 1988 to 1990; consultant and senior consultant for Laventhol & Horwath from 1985 to 1988; and front office manager and housekeeping manager for the Hyatt Corporation from 1984 to 1985.
In addition to his professional and academic roles, O’Neill has been a consultant for dozens of companies, including the Darien Hospitality Group, Hilton Hotels, Marriott International, American Express, Citizens Bank, GMAC Commercial Mortgage, Kaplan Publishing, Prentice Hall, as well as a number of law firms.
O’Neill is the recipient of several awards, including a favorite professor award from Penn State, the Teacher of the Year Award from Johnson & Wales University, and excellence awards from the Marriott and Hyatt Corporations. He has given invited talks throughout the United States and has been quoted or mentioned in numerous media outlets, including The New York Times, USA Today, and Business Week.
